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DLF Crisis Communications Management provides services in three broad areas:

• Crisis Prevention
• Crisis Management and Response
• Crisis Management Training and Presentations
  
  

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Crisis Management and Response

• Working with senior management, an immediate assessment of the situation is prepared
• Key messages are crafted and reviewed
• Communications tactics – both internal and external – are created for all key stakeholder groups
• Specific media training or refresher training provided to the spokesperson
• Communication is maintained with the internal operations team as well as legal counsel to ensure seamless coordination
• If your organization does not have in-house senior communications counsel, we can provide on-site (or long-distance) communications management and response activities.